We had an internal Microsoft Exchange server which was outdated and put our operations at risk. We knew we had to migrate to Office 365, but the impact on our operations made us fear service interruptions and delayed the project. DANSLENUAGE.QUEBEC did the migration for us, the impact on our operations was null, and our users, have barely realized that we had migrated to Office 365. We now have peace of mind, our messaging service is more reliable than ever!

We used Excel sheets for our telemarketing, activity tracking, information sharing, and presentation of results. The entire process was very laborious to use and diminished our ability to follow up on our opportunities efficiently. DANSLENUAGE.QUEBEC helped us structure our telemarketing department with Dynamics 365. We are now able to create our marketing lists, generate detailed opportunities for the sales force, track them, easily view the history of activities, and consult complete campaign reports on weekly activities.

Before, each representative worked with their own Excel lists to plan their prospecting activities and documented them within their limited ability. Having an overview and keeping a history of activities, keeping track of potential customers solicited or lost, and following up at the proper moment was a challenge. DANSLENUAGE.QUEBEC, with Dynamics 365, allowed us to change all that. Now, we plan our prospecting campaigns, they are targeted and organized, and we can quantify the value of future opportunities. We can use the wealth of past information to plan for the future and generate more revenue for our company!

In the last five years, we experienced a strong growth. Our organization asked us for reports of activities, to provide historical data and create projections for the future. With the tools we used, it was very difficult for us. DANSLENUAGE.QUEBEC, with Dynamics 365, allowed us to change all this. Now, thanks to centralized data and efficient categorization, we plan our prospecting campaigns, they are targeted and organized, and we can quantify the value of future opportunities for each business unit. Thus, we can produce full and comprehensive reports. We can use the wealth of past information to plan for the future and generate more revenue for the company!