Find out why 8x8 is the perfect choice for your communication, collaboration, and customer experience needs.
Are you looking for a cloud-based communications solution that gives you everything you need on one platform? Do you want to simplify the management of your systems, reduce your costs and provide a better experience for your employees and customers? Then you should consider 8x8, the leader in unified cloud communications for businesses and contact centers.
In this article, we'll answer the most common questions about 8x8's cloud communications services and show you how they can help you transform the way you work and communicate.
Who is 8x8?
8x8 is a global provider of cloud-based communications solutions that enable you to connect, collaborate, and serve your customers on any device, anywhere, anytime. We offer hosted telephony, messaging, video conferencing, contact center, direct routing for Microsoft Teams, and more.
They are the only Leader in the Gartner Magic Quadrant for Unified Communications as a Service (UCaaS) with our own Contact Center as a Service (CCaaS) product in the Gartner Magic Quadrant and have been for nearly a decade. Implementing unified communications and contact center on a single platform delivers a ton of value to our customers.
Not only do you get a single supplier, with a single invoice, and a single point of accountability – but you also streamline the employee experience. There's only one system to administer, a framework for integration and security, and a single tool for collaboration and communication.
They are the only Leader in the Gartner Magic Quadrant 12x UCaaS, and they have been recognized 9 times in the Gartner Magic Quadrant Report for CCaaS, with one of the industry's leading patent portfolios (currently more than 275 patents).
Why choose 8x8?
Over the past couple of years, we've seen a pretty drastic shift in the way customers do business – most of them are opting for a hybrid environment or even a fully remote employee environment. And this change is another reason why 8x8 has really been successful in that time. Whether you're simply looking to enable home workers, expand your labour pool by hiring remotely, or deploy a solution internationally, 8x8 is an ideal choice because of our mobility and georouting capabilities.
Our cloud communications services are designed to adapt to your needs, whether you have a few employees or thousands whether you operate in a single country or in multiple regions. We offer you global coverage, optimal quality of service, compliance with local standards and transparent pricing.
They are also chosen because of their integration with Microsoft Teams – They are the only Gartner UCaaS leader with a Gartner-recognized CCaaS product to be certified by Microsoft for Teams and put all your customer experience features directly into the Teams interface. We consider this solution to be the perfect complement to the Teams experience, and their Direct Routing integration is chosen about 4 times more often than our competitors.
How do I get started with 8x8?
If you're ready to find out how 8x8 can help you optimize your cloud communications, we invite you to contact us today. We'll provide you with a personalized demo, a free trial, or a quote tailored to your needs. You can also visit our website to learn more about our products and offerings.
Don't miss this opportunity to join the thousands of satisfied customers who have chosen 8x8 for their cloud communications. With 8x8, you get a single platform, a unified experience, and unmatched value.
Partager cet article