Power Automate: The Game-Changing Automation Tool

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Have you ever heard of Power Automate? It’s a cloud-hosted automation service that allows you to create automations between different services. Imagine being able to connect your Dynamics 365 CRM with your ERP system, with a database on a local server or a custom application hosted locally or in the cloud. It’s possible with Power Automate! But that’s not all, …

Let’s say I’m a company whose processes don’t really fit into a CRM or a customer service center, but I still need a work tool. How can the Power Platform help me? 

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The Power Platform puts in the hands of the user the necessary tools to design, manage and evolve their applications over time. You know your processes better than anyone, so who is better than you to set them up? The no-code model means that you don’t need to be a programmer to design efficient and customized work tools, such as …

SMBs think that only large companies can afford Dynamics 365, are they right? 

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No, SMBs can afford Dynamics 365. With our ‘Quick Start’ offer designed for SMEs, you are supported, trained and guided to get started with your CRM very quickly. A formula that we have developed over time based on the needs expressed by our customers for a first CRM and the experience acquired. In 2 to 4 months, you’re already in …

Why choose Dynamics 365 Sales over another CRM?

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Dynamics 365 Sales is much more than just a CRM. It is an enterprise application platform that supports you in your growth. With its various modules, you can add features as your business evolves. Customer service, marketing, accounting, finance… It’s all there! And if you have specific needs, you can even create your own modules with Power Apps. With Dynamics …

Can I allow customers to view or open service calls, view their bill and work history, or schedule a technician’s work themselves?

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You want to allow your customers to view or open service calls, view their invoice and job history, or schedule a technician’s work by themselves? Field Service can help! With a Power Pages portal for Dynamics 365 Field Service, you can enable your customers to do all of this and more. Self-service for your customers:Your customers will be able to …

Knowing that the implementation of Field Service represents a significant cost, is the return on investment interesting? 

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You may be wondering if it’s worth investing in Field Service, since the implementation is a significant cost. Well, the answer is yes, definitely! First, the Power Platform, on which Field Service is built, is supported by a “low code/no code” approach, i.e. with very, very little, if any, programmation required. As a result, the TCO (Total Cost of Ownership) …

How would Field Service improve my company’s productivity?

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Searching for information is the number 1 source of wasted time in a company’s activities. We’re talking about more than 40% of time wasted just for that! But with Field Service, that won’t be a problem anymore. Customer records not only give us a complete history of all customer assets, service calls, past work orders, and more, but work orders …

Why should a company that already has a tool for scheduling technician work on the road consider migrating to Dynamics 365 Field Service?

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You may be wondering, why change something that already works? Well, the answer is simple: to be at the cutting edge of technology and to have a strategic advantage over the competition. Dynamics 365 Field Service is the perfect tool to meet all these objectives. Most of the customers who approach us with an interest in Field Service already have …